Pat shares some ways to keep feral cats safe this winter by building plastic shelters and then goes on to ask the question – Are you in or are you out? This is an important question to ask every time you enter a hospital as a patient. Are you considered an in-patient or an outpatient? The answer will have potential financial ramifications for you. Pat tells all. Guest Stephen Wilkins MPH of Mind the Gap Academy shares his thoughts about the patient experience.