As we celebrate our Radioversary – 4 years on the air – not much has improved when it comes to disclosure, apology and an offer following a medical error. Today Pat digs into to the current state of affairs as she shares her story and that of her guests.  How would things improve if healthcare providers could say I’m sorry? Later the boys arrive to play three of their favorite patient safety games. A little serious and a little fun all rolled into one.