What is the patient experience?
Author and nationally syndicated radio talk show hostess, Pat Rullo of Speak Up and Stay Alive Patient Safety RadiOh! will expose and explore the many patient experience definitions as shared by her past radio guests. You will hear audio segments from previous live broadcasts from providers, patients, advocates, and others within the patient safety/patient experience world. This lively and fast-paced session promises plenty of food for thought to help you adopt and adapt to a definition that makes sense for you and your unique culture.