This week’s Phoenix show – June 29 & 30 2013 with special guest Paul Levy

This week’s Phoenix show – June 29 & 30 2013 with special guest Paul Levy

THIS WEEK’s Phoenix SHOW

Phoenix Show – June 29, 2013

With special 2 minute guest experts – Hari Khalsa The Healthcare Whisperer – Generation America – Elizabeth Bailey The Patient’s Checklist – Casey Quinlan Mighty Casey Media

Guest – Paul Levy – former CEO Beth Israel Deaconess Medical Center and advocate for patient-driven care, eliminating preventable harm, and transparency of clinical outcomes. Today Paul shares his thoughts on hospital disclosure and apology following a medical error and his new book, Goal Play – Leadership Lessons from the Soccer Field

Healthcare Hazard of the Week – Pat talks about the Patient Experience. What is it? Who is responsible?

New Game – Are You in Jeopardy – or Are You Safe? – Bob and a caller face off in this exciting new game filled with patient safety scenarios that ask the question – Are you in jeopardy – or are you safe?

Front cover of Goal Play