The following audio interview will be transcribed to text to create a chapter in the upcoming charity/anthology titled HIGHWAY TO HEART, HUMOR, and HONESTY in HEALTHCARE.
Available late Spring/early Summer 2020.
Thomas Dahlborg began his career within the walls of a community hospital as a transport aid, IV aid, and housekeeper. Here he witnessed the impact of relationship and connection within a healthcare system on clinicians and staff, and patients and families, and communities.
Now with over 35 years as a healthcare leader, including six years as the Executive Director for the Hygeia Foundation (a relationship centered care research institute), four years as the leader of the Parent Partner Program for the National Institute for Children’s Health Quality (NICHQ), currently as the Executive Director of the Michigan Center for Clinical Systems Improvement (Mi-CCSI), and also as a patient who himself was informed he would never work again and to get in line for a heart transplant, he continues to drive improved engagement, experience, clinical outcomes and safety for all through a balance of heart and mind.
Tom brings his strong knowledge base coupled with the ability to articulate his passion to position others to achieve their desired results and together make healthcare better – for employees to work, physicians to practice medicine, patients and families to receive care, and communities to thrive.
He is also the author of “The Big Kid and Basketball … and the lessons he taught his Father & Coach” — and through his writing and speaking, is creating awareness of adverse childhood experiences (ACES) and their impact on children and adults and putting an end to bullying.
Tom recently contributed to the new book out of the U.K., “Bullied Back to Life” which brings his message of resilience, leadership, human connection and faith overseas.
And in 2020 expects to publish his healthcare book “From Heart to Head and Back Again … a journey through the healthcare system” and create a call to action for betterment for all.
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