LISTEN to Tom’s Full Interview
Tom joins Pat to discuss innovative tools and ideas to improve patient engagement and the patient experience.
LISTEN to Entire Show with Tom’s shorter guest appearance – broadcast week of November 8, 2014
The Healthcare Hazard of the Week finds Pat as she enters the healthcare boxing ring and asks the question – “What does the patient experience mean to you?” – no jabs, no hooks, no punches …
Plus Radio Theatre – a patient engagement skit with Patient Patty and Dr. Joe – this is healthcare safety out loud.
And a loyal listener arrives to play Are You in Jeopardy or Are You Safe with the boys. Always about as fun as patient safety can be!
https://www.youtube.com/watch?v=9erhP7M1oHc&feature=player_detailpage